The company I.W.U. International s. r. o. approaches the protection of personal data responsibly and processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, the General Data Protection Regulation (GDPR), Act No. 18/2018 Coll. on the Protection of Personal Data and other applicable legal regulations of the Slovak Republic.

1. Personal data controller

The controller of personal data is:

I.W.U. International s. r. o.
Registered office: Štúrova 24/44, 040 01 Košice – Juh district
Company ID: 54068622
Tax ID: 2121568867
VAT ID: SK2121568867
VAT payer pursuant to Section 4, registered from 04.06.2025
Contact person: Lukáš Čerkala
Phone: +421 944 008 761
E-mail: info@iwuinternationalsro.eu
Website: iwuinternationalsro.eu

2. What personal data we process

When using our website, we may process mainly the following personal data:

• first name and surname,
• e-mail address,
• phone number,
• content of a message sent via a contact form or another form,
• IP address,
• data about the use of the website,
• technical data about the device, operating system and internet browser,
• cookies and similar online identifiers.

3. Purposes of personal data processing

We process personal data mainly for the following purposes:

• handling questions, requests or enquiries sent through forms on the website,
• communication with website visitors, clients or potential clients,
• ensuring the functionality, stability and security of the website,
• protecting the website against misuse, spam, unauthorised access or technical attacks,
• analysing website traffic and website usage through Google Analytics,
• managing and recording cookie consents,
• fulfilling legal obligations if a business or contractual relationship is established.

4. Legal basis for personal data processing

We process personal data on the following legal bases:

• performance of a contract or implementation of pre-contractual measures – mainly when handling enquiries, requests or subsequent communication,
• legitimate interest of the controller – mainly to ensure the protection, functionality and security of the website, processing of server logs and protection against misuse,
• consent of the data subject – mainly when using analytical cookies and Google Analytics,
• fulfilment of a legal obligation – mainly when maintaining accounting, tax or other legally required documentation.

5. Contact forms

If you contact us through a form on the website, we process the data you enter into the form. This may include mainly your name, e-mail address, phone number and the content of your message.

We use this data exclusively to handle your request, answer your question or for subsequent communication. We do not provide data from forms to third parties for sale or unauthorised marketing purposes.

6. Google Analytics

We may use Google Analytics on the website, which is used to measure and evaluate website traffic. This service helps us understand how visitors use the website, which parts of the website are most visited and how we can improve the website.

Google Analytics may process technical data, online identifiers, data about the device, browser, approximate location and behaviour of the visitor on the website. We use Google Analytics only based on your consent given through the cookie banner.

You can change or withdraw your consent to analytical cookies at any time through the cookie settings on the website.

7. Cookies

Our website uses cookies. Cookies are small text files that are stored on your device when you visit the website.

We may use the following categories of cookies on the website:

• Necessary cookies – ensure the basic functioning of the website and are required for its proper use.
• Analytical cookies – help us measure traffic and improve the functioning of the website. They are used only based on your consent.
• Functional cookies – may be used to remember your settings or preferences if the website uses them.

You can change or withdraw your consent to the use of cookies at any time in the cookie banner settings. You can also restrict or delete cookies in the settings of your internet browser.

8. Server logs and hosting

The website is operated using hosting services provided by Websupport. When visiting the website, the hosting server may automatically process technical data, in particular the IP address, date and time of the visit, requested URL address, server status code and information about the internet browser, operating system and device.

This data is processed mainly to ensure the proper operation of the website, protect against technical attacks, resolve technical errors and ensure the security of the website.

9. To whom personal data may be disclosed

Personal data may be disclosed, to the necessary extent, to the following recipients or categories of recipients:

• providers of hosting and server services,
• providers of analytical services, especially Google Analytics,
• persons providing technical administration, development or maintenance of the website,
• accounting, legal or tax advisers, if necessary,
• public authorities, if required by law.

We do not sell personal data to third parties and do not provide it for unauthorised marketing purposes.

10. Transfer of personal data outside the European Union

When using certain third-party services, especially services provided by Google, personal data may be transferred outside the European Union or the European Economic Area. Such transfer is carried out only in accordance with applicable legal regulations and with the use of appropriate safeguards for the protection of personal data.

11. Retention period of personal data

We retain personal data only for the period necessary to fulfil the purpose for which it was collected:

• data from contact forms is retained for a maximum of 12 months after the request has been handled, unless another business or contractual relationship is established,
• data necessary to fulfil contractual and legal obligations is retained for the period required by applicable legal regulations,
• server logs are retained for the period necessary to ensure the operation and security of the website, usually for a maximum of 6 months, unless special circumstances require longer retention,
• analytical data processed through Google Analytics is retained according to the Google Analytics service settings, usually for a maximum of 14 months,
• cookies are retained according to their type and the validity period specified in the cookie banner settings.

12. Rights of the data subject

As a data subject, you have the following rights in connection with the processing of personal data:

• right of access to personal data,
• right to rectification of inaccurate or incomplete personal data,
• right to erasure of personal data,
• right to restriction of processing,
• right to data portability,
• right to object to processing,
• right to withdraw consent if the processing is based on consent,
• right to lodge a complaint with the supervisory authority.

You can exercise your rights by contacting the controller at the following e-mail address:
info@iwuinternationalsro.eu.

13. Right to withdraw consent

If we process your personal data based on consent, you have the right to withdraw this consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.

You can withdraw or change your consent to cookies through the cookie settings on the website.

14. Supervisory authority

If you believe that the processing of your personal data has violated legal regulations, you have the right to lodge a complaint with the supervisory authority:

Úrad na ochranu osobných údajov Slovenskej republiky
Budova Park One
Námestie 1. mája 18
811 06 Bratislava
Slovak Republic
Website: dataprotection.gov.sk

15. Automated decision-making and profiling

When processing personal data, we do not carry out automated individual decision-making or profiling that would have legal effects or similarly significant effects on the data subject.

16. Security of personal data

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration. Access to personal data is granted only to authorised persons who need it to perform their tasks.

17. Changes to this document

We may update this document from time to time, especially in the event of changes to legal regulations, the services used or the method of personal data processing.

Last updated: 23.06.2026